Download PDF

Abstract

This research centres on proposing a process innovation solution for JNJ, a multinational pharmaceutical business. JNJ made the choice to transfer all of the company’s data from various countries and divisions to a network based on cloud technology. The current procedure presents substantial obstacles. In total, a sum of £6 million has been allocated towards the acquisition of resources, tools, infrastructure, and communication, while the process of data migration remains unfinished. As part of the revised approach, the organisation has chosen to discard the intention of implementing a self-service application that would have granted departments the autonomy to determine which data to transfer and which data owners to engage with in each region. A business-centric methodology was designed, which integrated the data migration process with business objectives, hence enhancing the level of PMO maturity. The proposed plan aims to address the typical obstacles of the process by establishing a business-oriented approach. As part of an improved project resilience strategy, the PMO will spread migration and establish increased local-central integration. The organisation also utilises artificial intelligence to enhance the automation of migration. The PDCA approach is used to implement a pilot programme in the UK. The document provides a comprehensive overview of the change leadership team, risk management concepts, and the process of implementing innovation.

Author: