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Abstract

This study intends to examine the influencing factors on employee satisfaction of CTZ pay Co., Ltd, Yangon, Myanmar. Thesis Proposal, I would like to research about satisfaction of employees in financial technology company. The financial technology sector, commonly known as fintech, includes the integration of technology into financial services such as applications, processes and services to improve and expand the use of these products and services. There are a lot of factors that influence employee satisfaction such as compensation, working environment, career
development, recognition and work-life balance. Employee satisfaction which can be called job satisfaction happens when employees are happy with their job. Employee satisfaction in Myanmar faces several challenges because of economic, social and organizational factors. Myanmar has experienced the following significant challenges which is inflation and currency devaluation. The sample size for data collection of employee satisfaction research is only 70 employees. By considering this broader
scope, a fintech company can better capture a wide view of employee satisfaction, complying with insights that lead to effective strategies for improving workplace engagement and overall satisfaction across the organization. I would like to prove that job security, work-life balance, recognition, career growth opportunities and supportive management are critical for employee satisfaction. These factors also impact employees’ overall well-being and motivation. A positive and inclusive organizational culture encourages employee satisfaction. The Companies emphasize employee well-being likely to have more robust, collaborative and innovative work environments.

Author: SU WAI PHYO