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Abstract

The study examined the high employee turnover at Maviance, which has an 18.57% annual rate, above the FinTech average of 13%. The main goal was to assess how strategic recruitment and onboarding (X₁), and strategic training, development, and engagement (X₂) affect employee retention (Y), and identify challenges in retaining staff. Using Ordinary Least Squares (OLS) regression, results showed that training, development, and engagement positively impact retention (B = 0.795; β = 0.844; p < 0.001). Recruitment and onboarding showed no significant direct effect on retention. Based on this, Maviance should enhance its onboarding process by adding structured learning goals and regular check-ins for better integration. Additionally, training and development should be unified into a system linking career paths with performance metrics, clarifying promotion criteria. Employee engagement can improve through participatory dialogue, a strong recognition program, and increased leadership communication. Before applying these changes, further research on employee perspectives is advised.

Author: Ogbemudia Enobakhare Abunaw